Terms of Service and Acceptable Use
Terms, Conditions and Standard Agreement for SeaWaves Technology Wireless Internet Service
The staff of SeaWaves would like to welcome you to an exciting Internet experience.
NOT reading this document does not limit your liability regarding your subscription.
INTRODUCTION. SeaWaves Technology provides its Subscribers a high speed wireless Internet connection, which we refer to as the “Service”. The Acceptable Use Policies are intended to provide protection for our Subscribers and the Internet community, while also allowing SeaWaves Technology to fairly share its network to all Subscribers. SeaWaves Technology may modify the terms and conditions of this agreement at any time. The terms and conditions currently in effect shall be those found on the SeaWaves Technology web site at www.sea-waves.net. The prices for Services are subject to change at any time, with the most current prices and conditions can be found on the SeaWaves Technology website at www.sea-waves.net. The SeaWaves Technology Network refers to any individual, organization or business using the SeaWaves Technology Service as a Subscriber.
CANCELLATION. All SeaWaves Internet payments are paid in advance. SeaWaves Technology reserves the right to not refund any "payments", or "set-up" or "installation" fees unless service is disrupted for an inordinate amount of time (see SERVICE DISRUPTION). A Subscriber wishing to cancel service must submit in writing a signed notice requesting the Service to be discontinued, and must also return in good condition any Customer Premise Equipment provided by SeaWaves Technology during installation (not all customers will require SeaWaves equipment). Any SeaWaves equipment that is not returned in good working condition will be paid for upon cancellation by the customer.
USE OF SERVICE AT YOUR OWN RISK, The Subscriber is solely responsible for the content of communications on the Internet. The Service provided by SeaWaves Technology is “as is” and at your own risk. SeaWaves Technology denies any responsibility for the accuracy of information obtained through the Service. The transmission of data over an Internet connection is subject to errors, delays, and interruptions. SeaWaves Technology is not responsible or liable for any errors, delays, or interruptions. The customer understands that current regulatory and technical issues prohibit expectation of privacy when using Internet services.
SERVICE DISRUPTION, SeaWaves Technology can not guarantee uninterrupted access to the Internet. The Service provided by SeaWaves Technology is obtained from numerous “backbone” Internet companies and connections and equipment can and do break down. SeaWaves Technology will not and cannot be responsible for any disruption of Internet connectivity due to power outages, backbone supplier faults or breakage, equipment malfunction or any natural disaster. All Internet service is provided on an "as is" and "as available" basis. SeaWaves Technology does not warrant for any loss of service time, transmission errors, connectivity or quality of service. Any service disruption for more than 24 hours will be refunded on a pro-rated basis.
INSTALLATION, The Subscriber authorizes SeaWaves Technology or its contractors to install the necessary software, wiring and other electronic equipment required for wireless Internet service at the premises specified by the Subscriber. The installation of the Customer Premise Equipment is necessary to provide the Service to the Subscriber and is referred to as the CPE Installation. In many cases, customer owned equipment will be sufficient for installation. However, in some cases the CPE Installation can include but is not limited to the installation of an antenna, a wireless transceiver, and the routing of cable by the most direct path to one computer at the Subscriber’s premises. The connecting of multiple computers at the Subscriber’s premises may require the costs of addition equipment, setup, and connection fees. Any requests for custom installation work may require additional charges. SeaWaves Technology will not be liable for any alterations to Subscriber’s premises that result from the installation or removal of the CPE Installation.
LINE OF SIGHT OR OBSTRUCTIONS, The technology of wireless Internet communications is dependant on the amount of obstruction between the Subscriber’s Premises and the SeaWaves Technology antenna. SeaWaves Technology will make a reasonable effort to provide the Subscriber will the best Service possible. Unfortunately, some locations could experience changes in service do to season changes, ie. During spring and summer trees have leaves, or the construction new buildings. If the Subscriber experiences problems related to Line of Sight or obstruction issues, SeaWaves Technology will make reasonable efforts to relocate or realign the Subscriber’s reception. However SeaWaves Technology cannot prevent Line of Sight problems, and therefore cannot guarantee service or be liable for any loss of service. If service is disrupted for more than 24 hours, refunds will be given on a pro-rated basis.
NETWORK IP ADDRESS OWNERSHIP, Any IP addresses assigned to the Subscriber are considered loaned, and not given. The IP address will revert back to SeaWaves Technology when the Service is discontinued.
SERVICE UTILIZATION, SeaWaves Technology continually monitors the amount of bandwidth consumed by the Subscribers. Subscriber activities which usually consume large amounts of bandwidth, include but are not limited to, multiple computers on the same connection, programs or servers which provide services to others via the Subscriber’s Service, some types of gaming software. When excessive consumption of bandwidth by a Subscriber prevents all Subscribers fair access to the SeaWaves Technology Service, SeaWaves Technology reserves the right to take necessary steps to correct this problem. These steps include, but are not limited to, limiting bandwidth, disabling communication protocols, and discontinuing service.
PAYMENT POLICY. SeaWaves Technology Subscribers must pay in full before receiving service. Refunds will only be given for disruption of service. Service is paid for a limited amount of time. If payment is not renewed before time limit expires, service will be terminated.
TERMINATION AND UNACCEPTABLE USE. SeaWaves Technology may, at SeaWaves Technology management's discretion, immediately terminate or reduce service to the subscriber upon any single or multiple incident of the following conditions: 1.) failure to pay subscription fees; 2.) automatic "pinging" for the sake of maintaining an unattended connection to the SeaWaves Technology network, 3.) interfering with or disrupting Internet services, equipment or other users on the SeaWaves Technology network; 4.) propagation of computer "viruses", 5.) unauthorized entry into another person's or organization's computer, information or communication devices, 6.) Web pages that are or may be considered pornographic, or libelous to individuals, organizations and groups, 7.) Unsolicited blanket E-mailing also known as "spamming", please see spamming definitions below. 8.) Any violation of Local, State, and Federal law, as well as any United States' treaties of International Law pertaining to illegal use of Internet and telecommunications equipment, and services, copyright or trademark law and pornography law, 9.) Storage and/or transfer of any copyrighted software or files without written permission from the owner of such copyrighted software or files. SeaWaves Technology may terminate Subscriber service for other reasons upon 5-day e-mail notice. SeaWaves Technology may refuse service to anyone.
SERVICE SHARING, If at any point in time SeaWaves Technology discovers that the Subscriber is “SHARING” or “DISTRIBUTING” their Service or network connection to others outside the Premises, without the express permissions of SeaWaves Technology, the Subscriber’s Service will be terminated immediately.
PASSWORDS and SERVICES. The Subscriber is responsible for their individual passwords and login "usernames" and shall not intentionally give their password for SeaWaves Technology's network to anyone. The Subscriber may not resell, assign or transfer this agreement or Internet access without prior written authorization from SeaWaves Technology.
INDEMNIFICATION. SeaWaves Technology, it's officers and agents, and our partners, suppliers and their owners/officers, agents and employees are not responsible for any and all claims and losses accruing or resulting to any and all Subscribers and any other person, firm organization or corporation furnishing or supplying work, services, equipment, materials or supplies in connection with the performance of this agreement.
CUSTOMER EQUIPMENT, SeaWaves Technology is not responsible for maintaining or supporting any equipment owned by the Subscriber, and is not liable for any damages to the Subscriber’s computer(s) or other equipment.
EMAIL SeaWaves Technology is not responsible for lost or deleted e-mail, regardless of cause.
SPAMMING. Spamming is the sending of unsolicited e-mail to any other Internet user in the world. SeaWaves Technology does NOT tolerate any type of spamming regardless if the spam e-mail messages were relayed through our mail servers or not. This also includes using a return e-mail address of a domain name owned or hosted by SeaWaves Technology. The Service of Subscribers that violate the spamming policies will be disconnected immediately without prior notice from SeaWaves Technology. SeaWaves Technology is not responsible for lost e-mail during or after the cancellation of the Service. No refunds for termination of services will be given due to spamming.
WEB SERVICES, A Subscriber may not advertise any business or service, either their own or other businesses, services or ventures, on the SeaWaves Technology network without the knowledge of SeaWaves Technology. Subscriber is responsible for all web page content and should maintain copies of all web page files at their own facilities or as backup files on their own computer(s). SeaWaves Technology is not responsible for loss of any web page files for any cause.
PHONE CHARGES,SeaWaves Technology will not pay for any phone charges of any Subscriber for any reason.